MULTI-SPEAKER RECOGNITION

Identify multiple speakers at the precise time they spoke during the conversation. With accurate speaker turns, detection, tagging & linking.

CONVERSATIONAL METRICS

Measure talk-to-listen ratio, pitch, cross-talk, speech disfluency, intent & more to generate actionable insights from multi-speaker conversations.

VOICE-PRINTS

Create speaker voiceprints from a few seconds of audio. And, identify individuals in real-time streaming or recorded conversations.

EMOTION RECOGNITION

Directly from voice, recognise speaker emotion, intensity, & sentiment in speaker utterances.

SPEECH TO TEXT

Accurate speech-to-text with smart punctuation, custom dictionary & PCI redaction.

intent

INTENT DETECTION

Detect customer intents such as budget, authority, needs, objections, disagreements & more.

punctuation

SMART PUNCTUATION

Automatically segment raw transcripts and add contextual punctuations for conversational data

text-summarization

TEXT SUMMARIZATION

Extract key phrases and summarize multi-party conversational data

video-summarization

VIDEO CHAPTER GENERATION

Automatically generate table of contents for videos and add chapter level index to the videos

Enrich your conversation analysis with easy to use DeepAffects APIs

  • conversational metrics

  • MULTI-SPEAKER RECOGNITION

  • VOICE-PRINTS

  • EMOTION RECOGNITION

  • SPEECH ENHANCEMENT

  • VIDEO CONTENT ANALYSIS

  • More ..

Full API reference

We work with the most forward looking businesses

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SALES

Monitor every customer-facing conversation and identify coaching opportunities, provide content guidance & predict the deal outcomes.

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CUSTOMER SUPPORT

Identify agent & customer voice, sentiments & intents to measure customer satisfaction & generate personalized agent coaching.

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BROADCAST MEDIA

Recognise multiple speakers in broadcast news, tv shows and generate accurate multi-speaker transcripts.

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ASSET MANAGEMENT

In real-time identify the CxOs in the earnings call & detect their stress, emotions and predict the impact on stock prices.

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